Bootstrapped

Bootstrapped, Episode 18, “Special Guest: Chase Clemons on Bootstrapped Support”

Episode Summary

[Download this episode](http://www.buzzsprout.com/15622/110180-bootstrapped-episode-18-special-guest-chase-clemons-on-bootstrapped-support.mp3 "Bootstrapped.fm episode 18"), in which Ian and Andrey sit down with special guest Chase Clemons of [SupportOps](http://supportops.co/) to discuss customer service for bootstrappers. We also get an [Uberdeck](http://www.uberdeck.com/) update on leaving beta and pricing strategy. This episode is being cross released on both Bootstrapped.fm and [Support Ops Podcast](http://supportops.co/podcast/). Check them out! [37Signals](http://37signals.com) [Support Ops](http://supportops.co/) and the [Support Ops Podcast](http://supportops.co/podcast/) [Uberdeck](http://uberdeck.com) is released! Andrey's [Essential Voice Recorder](https://play.google.com/store/apps/details?id=com.antair.android.voicerecorder&hl=en) - type notes while you record audio (Android) [Basecamp Mobile](https://basecamp.com/mobile) [Bootstrapped customer service](http://discuss.bootstrapped.fm/t/customer-support-when-bootstrapped/59) and [using self service walls](http://discuss.bootstrapped.fm/t/you-need-a-support-funnel-to-go-with-your-sales-funnel/413) threads on discuss.bootstrapped.fm [Pingdom](https://www.pingdom.com/) [Amazon Prime](http://www.amazon.com/Amazon-Services-LLC-Prime/dp/B00DBYBNEE) - Love the prime, buy the prime!!!! (Ian) [GetSatisfaction](http://getsatisfaction.com/) [CoSupport](http://cosupport.com/) [Support Ops Hangouts](http://supportops.co/hangout/) - Watch Chase live every Monday

Episode Notes

Download this episode, in which Ian and Andrey sit down with special guest Chase Clemons of  SupportOps to discuss customer service for bootstrappers. We also get an  Uberdeck update on leaving beta and pricing strategy.

This episode is being cross released on both Bootstrapped.fm and  Support Ops Podcast. Check them out!